We Are
Always for Jackson
At Emmons Service, Inc., our commitment to Jackson County runs deep. Every dollar you spend on our residential and commercial trash removal services stays local, as we reinvest in our community through active participation in various organizations and events. We take pride in being a true ambassador for our vibrant community. We support initiatives like Jackson 4-H, the Jackson County Fair, the American Cancer Society, The Civil War Muster, Gus Macker, The Walk for a Cure, and the Hot Air Jubilee. By working together with these great causes, we help fuel the local economy and contribute to the well-being of our entire community.
This is what we’re all about.
Integrity
Emmons Service is committed to honesty and transparency in all interactions, ensuring that customers can trust the quality and reliability of our services.
Community
We prioritize building strong relationships within the community, actively engaging with residents and local initiatives to contribute positively to the areas we serve.
Employees
We believe in creating a supportive work environment where employees feel valued and heard, fostering teamwork, and encouraging personal growth to deliver exceptional service to our customers.
4 Generations of Service
William Patton Emmons
William Patton Emmons was a pioneering entrepreneur whose vision and dedication profoundly shaped the landscape of Jackson, Michigan. He began his journey with an excavation company, building on a foundation laid by his father. What started as a modest operation evolved into a business that compared favorably to larger enterprises in much bigger cities. Emmons Excavation quickly became the go-to choice for digging cellars and supplying sand and gravel for major construction projects. There were few homes built in Jackson over the past decade that didn’t rely on materials provided by his company.
As he expanded into waste management with Emmons Service, his leadership style earned him the nickname "the velvet hammer." This moniker reflected his ability to balance strength and compassion, allowing him to lead effectively while maintaining strong relationships with employees and customers alike. His innovative approach and commitment to customer satisfaction established the company as a trusted name in Jackson and beyond.
Beyond his business accomplishments, Emmons played a significant role in the development and maintenance of Jackson's fire department, contributing to the safety and advancement of the community. His commitment to public service and community engagement ensured that his influence would be felt long after his passing.
William P. Emmons left behind a legacy of integrity, service, and innovative leadership. Today, Emmons Service proudly continues his vision, serving Jackson with the same commitment and dedication he instilled in the company over a century ago. His memory lives on in the community he cherished and helped to build.
Robert Hague Emmons
Robert Hague Emmons purchased Emmons Service in the mid-1920s and led the company until 1981. Under his stewardship, Emmons Service worked to set new standards in waste management for the Jackson community. In addition to his business achievements, Robert was a community leader and one of the founders of the Waterloo Hunt Club in 1941. He also owned a popular root beer stand from 1975 to 1978, further showcasing his entrepreneurial spirit. After nearly five decades of leadership, he sold Emmons Service to his son, David Del Emmons, ensuring that the family legacy of quality service would continue.
David Del Emmons
David Del Emmons took the helm of Emmons Service in 1981, following in the footsteps of his father, Robert Hague Emmons. Under David's leadership, the company embraced innovation and modernization in waste management. He introduced the "Curby" cart service in 1985, revolutionizing how residential garbage was collected by providing a more efficient and user-friendly solution. Recognizing the growing importance of sustainability, David also established a compost drop-off site for yard waste in 1988, positioning Emmons Service as a pioneer in recycling and environmental responsibility within the community. His commitment to enhancing service and embracing new technologies helped solidify Emmons Service’s reputation as a trusted partner for Jackson residents. David's vision and leadership ensured that the family legacy continued to thrive, adapting to the evolving needs of the community while maintaining the core values of service and integrity that have defined the company for generations.
The “Curby Cart” invented by David Emmons in 1985
Darbi Emmons Rowley
Darbi Emmons Rowley, the current owner and operator of Emmons Service, is deeply committed to cultivating a positive work environment where employees feel seen and heard. She believes that a strong team is the foundation of exceptional service, and she actively fosters a culture of open communication and collaboration. By prioritizing employee well-being and input, Darbi has developed a supportive atmosphere that translates directly into the quality of service provided to customers.
Her hands-on approach to customer service emphasizes addressing issues on a case-by-case basis, ensuring that each client feels valued and understood. Darbi’s commitment to personal touch means that customers can always expect thoughtful, tailored solutions to their needs. This focus on building relationships, both with employees and clients, has helped establish Emmons Service as a trusted name in the community.
Under her leadership, the company has not only maintained its long-standing reputation for reliability but has also evolved into a modern service provider that prioritizes the human element in every interaction. Darbi Emmons Rowley is dedicated to ensuring that the values of respect and care shine through in every aspect of Emmons Service, reinforcing the idea that a happy team leads to satisfied customers.